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QUESTION

How does the New York City Housing Authority (NYCHA) communicate with its residents, and is there a newsletter?

2:07:39

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133 sec

The New York City Housing Authority (NYCHA) utilizes various communication methods, including a weekly newsletter, to keep residents informed.

  • NYCHA communicates through robocalls, meetings, and direct outreach to convey important information to residents.
  • A weekly newsletter is distributed by NYCHA's resident engagement department, in addition to meetings with the Comprehensive Community Aging Program (CCAP) every Thursday.
  • Continuous efforts are made to improve communication, ensuring residents are aware of developments and receive necessary updates.
  • Council Member Althea V. Stevens emphasizes the need for NYCHA to consider residents' feedback in its communications and decision-making processes.