QUESTION
How does the New York City Housing Authority (NYCHA) communicate with its residents, and is there a newsletter?
2:07:39
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133 sec
The New York City Housing Authority (NYCHA) utilizes various communication methods, including a weekly newsletter, to keep residents informed.
- NYCHA communicates through robocalls, meetings, and direct outreach to convey important information to residents.
- A weekly newsletter is distributed by NYCHA's resident engagement department, in addition to meetings with the Comprehensive Community Aging Program (CCAP) every Thursday.
- Continuous efforts are made to improve communication, ensuring residents are aware of developments and receive necessary updates.
- Council Member Althea V. Stevens emphasizes the need for NYCHA to consider residents' feedback in its communications and decision-making processes.