Your guide to NYC's public proceedings.
QUESTION
What measures is the New York City Housing Authority (NYCHA) taking to reform its organizational culture and regain trust?
2:19:57
·
117 sec
The New York City Housing Authority (NYCHA) aims to transform its organizational culture through compliance, service, and targeted training programs.
- NYCHA is under a federal monitor since 2019 and bases its transformation plan on achieving compliance and fostering a culture of service.
- Initiatives include a new project to increase computer access, an Operations Leadership Institute for best practices training, and a coaching and mentoring leadership academy.
- Continued communication efforts are undertaken to promote a culture of compliance, collaboration, and ethics, aiming to eliminate historical misconduct.