QUESTION
Can NYC's Department for the Aging assist older adults during an elevator breakdown, and what services are offered?
1:39:52
·
4 min
The New York City Department for the Aging can provide home-delivered meals in emergency situations, such as an elevator breakdown, for older adults.
- Home-delivered meals are available for eligible residents, including during emergency situations.
- Providers might deliver within buildings, depending on staff availability, as seen during the pandemic.
- The Department for the Aging can share data with council members on meal services, including types of meals served like kosher, halal, and Chinese.
- The ability to provide meals and relevant data supports diverse dietary needs within communities.
Susan Zhuang
1:39:52
In my district, Like, recently, we have the old building, the elevator broke down.
1:39:59
We have a lot of Russian speaking in the building and a Holocaust survivor.
1:40:03
They are Some of them over one hundred years old.
1:40:06
This type of situation is New York City aging able to help.
1:40:11
And what kind of service you can provide in this type of situation.
Anya Herasme
1:40:17
So whenever there's it I think it it depends on the case with the elevator if it's part of art.
Susan Zhuang
1:40:22
And they cannot get anywhere.
1:40:25
I have to personally bring the food to that building to give to them.
1:40:29
Do you guys have hot mail service for this kind
Anya Herasme
1:40:32
of emergency situation.
1:40:35
So we could always look into if those clients are eligible for home delivered meals.
1:40:38
So that's one option, absolutely, and and one way to get the meals what some of our providers did during the pandemic, for example, which is not the same, but where clients, you know, didn't feel comfortable or couldn't leave their homes.
1:40:49
A lot of our some of our providers would do deliveries in the buildings.
1:40:52
They would it really depends on the availability of their staff in the center that's located there, but that's something we can always look into because meals is such a huge part of what we do.
1:41:02
And of course, we never want no other to go without a meal due to an issue like that.
Penney Vachiraprapun
1:41:07
So we
Susan Zhuang
1:41:07
Because they cut our office.
1:41:08
They don't know where to get anything, and we our office have to get to the people, go to get to the mail, and go deliver to their house for a week before they get any help.
1:41:20
And also in our community, my community is a lot of probably 70% immigrant.
1:41:26
We have people need halal food, kosher foods, Chinese.
1:41:31
Anything you can imagine, we need everything.
1:41:33
Do you guys have a data or or any information can provide each council member's office.
1:41:42
When we have needs, we can reach out to you.
1:41:45
And also the data, how many hot meal you serve in different like, how many kosher meal you serve, how many halal food you serve, do you have those data I can share with us?
Anya Herasme
1:41:57
Yes, absolutely.
1:41:58
Yes, we can share that with you.
Susan Zhuang
1:42:00
And also where they the seniors can go to get to those.
1:42:04
Of course.
1:42:05
Yes.
1:42:05
Okay.
1:42:06
Thank you.
Crystal Hudson
1:42:07
Thank you, council member.
1:42:08
I'm going to turn it over to chair of Viles for a few more questions, and then I'll ask a few we'll get to the public testimony.
1:42:15
Thank you.
Alexa Avilés
1:42:15
Thank you.
1:42:19
In terms of NYC Care, can Moya tell us a little bit more about what role you play in outreach related to New York City Care?
Miosotis Muñoz
1:42:39
Okay.
1:42:40
Thank you.
1:42:42
Still a dinosaur.
1:42:44
So the role that Moya plays is not a new role.
1:42:50
We've always collaborated our boots on the ground, which is what I call our outreach teams.
1:42:57
That's how we distinguish them is work with New York City Care at all of the different events that we go to.
1:43:04
We bring their material with us.
1:43:07
That's what makes our our team so unique.
1:43:11
So it's not a new relationship.
1:43:15
So whether or not the program management has shifted to H and H, we will continue to lend strong support to our sister agency to help ensure that the program is a huge success as we perform and continue to do outreach across the city to the 65 plus Medicaid, Medicare newly enrolled.
1:43:42
As we hope to make sure that we're also counting on your support in terms of going out there with our outreach efforts events and making sure that those resources are made available.
1:43:56
So, again, this is not a new relationship.
1:43:59
We just want to continue to lend as strong support as we have.