QUESTION
How has NYC Aging adjusted its services to accommodate the demographic changes across boroughs?
0:26:21
·
70 sec
New York City Department for the Aging has adapted its services to meet the changing demographic needs, focusing on the growth of the older immigrant population.
- The department requires Outreach and Engagement Centers (OECs) and Newarks to understand the diverse communities they serve as part of their RFPs.
- Providers must familiarize themselves with the communities to craft services that go beyond the basic requirements.
- This approach provides the flexibility needed for programs to design what's necessary for their specific demographic needs.
- The collaboration between New York City and service providers ensures effective program oversight.
Crystal Hudson
0:26:21
And then just in the same vein, We shared statistics about the growth specifically in Staten Island, which just to repeat, the older immigrant population across the 5 boroughs has increased by 49% over the past decade, but it's grown by 67% in Staten Island alone, which is the fastest rate in near city and the 2nd fastest among all counties in the state.
0:26:44
Has NYC aging adjusted any of its programming or services by Burrow to accommodate this change in demographics.
0:26:51
You alluded to a little bit of it, but it's
Anya Herasme
0:26:53
just So so this goes back to our work in requiring OECs understand the types of communities that they serve.
0:26:58
And as we've stated before, it's part of our RFPs for the OECs and Newarks.
0:27:03
Because, again, we strongly believe that the providers need to know the communities.
0:27:08
This is also a requirement of the individual centers, and we appreciate the flexibility that we can work the programs to design what's necessary for them to go beyond the basic requirements of the RFP.
0:27:19
This relationship between New York City and the provider is indicative of the intensive program contract management services that we use for oversight.
Crystal Hudson
0:27:30
Thank you.
