QUESTION
How has NYC Aging and the Mayor's Office of Immigrant Affairs (MOIA) adapted services for a changing demographic?
0:25:21
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59 sec
The NYC Department for the Aging and the Mayor's Office of Immigrant Affairs (MOIA) have adjusted their services and programming to better serve diverse elderly communities by identifying the language needs and promoting cultural competency.
- Identified communities served by older adult centers and notified centers about prevalent languages under local law 19 of 2023.
- Made language needs identification a requirement in past Requests for Proposals (RFPs).
- Emphasized the importance of service providers understanding their communities and having cultural competencies.
- Aim to provide culturally appropriate and relevant programming and services, including offering multiple languages.
Crystal Hudson
0:25:21
And considering that you've got your finger on the pulse, I'm curious to know in what ways has NYC aging and Moia adjusted your services and programming to account for the unique needs of the changing demographic that you just mentioned.
Anya Herasme
0:25:37
So with with our partners at city council, we worked as part of local law 19 of 2023 to identify the communities served by our older adult centers and then notify the center about the prevalent language languages in that area.
0:25:49
We've also made this a requirement of our past RFPs.
0:25:53
For the OACs and Newarks, which are naturally occurring retirement communities.
0:25:57
We strongly believe and agree with counsel that providers need to know the communities they serve and and and have cultural competencies come that I can't say that word, competencies.
0:26:08
To address or to to provide those services, which includes multiple languages, but also in the programming that they do.
0:26:15
It is culturally appropriate and relevant to the clients of that program.
Crystal Hudson
0:26:20
Thank you for that.