The NYC Department for the Aging and the Mayor's Office of Immigrant Affairs (MOIA) have adjusted their services and programming to better serve diverse elderly communities by identifying the language needs and promoting cultural competency.

• Identified communities served by older adult centers and notified centers about prevalent languages under local law 19 of 2023.
• Made language needs identification a requirement in past Requests for Proposals (RFPs).
• Emphasized the importance of service providers understanding their communities and having cultural competencies.
• Aim to provide culturally appropriate and relevant programming and services, including offering multiple languages.