QUESTION
How do HPD and FDNY communicate with displaced residents?
1:17:23
·
56 sec
HPD communicates with displaced residents through emergency housing services, while FDNY does not conduct post-fire outreach.
- HPD communicates to tenants mostly through emergency housing services, especially after accepting services and when there are status updates.
- FDNY focuses on occupant safety and the building's integrity post-fire, without direct outreach to residents.
- FDNY ensures the building is safe before turning it over but does not engage in follow-up communication with displaced residents.
Alexa Avilés
1:17:23
And then, so does the FDNY or HPD ever communicate directly with displaced risk evidence?
1:17:30
Or does all of that communication or is all of that communication expected to flow through the landlord?
AnnMarie Santiago
1:17:39
Most of the communication to the tenants from HPD's perspective would happen through emergency housing services.
1:17:48
So if someone had accepted services and we were aware of changes to the status, they would be advised through emergency housing service.
Kevin Woods
1:17:59
And the fire department doesn't perform any outreach post fire.
1:18:04
We just ensure the safety of all the occupants and the inspectors why we don't allow anybody in the building right away.
1:18:10
We want to make sure everything is safe and then we turn the building over.
1:18:15
So we don't do any outreach post fire.
