QUESTION
How is information updated on HPD online and what leads to discrepancies?
2:04:20
·
95 sec
The processes for updating HPD online information and addressing discrepancies involve property owners needing to request reinspections after repairs.
- Property owners are responsible for contacting HPD to request reinspections for repairs they have made.
- The frequency of HPD's monitoring varies, affecting when information gets updated online.
- HPD aims to facilitate the quick and safe rehousing of individuals by working with property owners to update information.
- The Department of Buildings updates its information frequently, with real-time transparency for construction applications and permits in the DLB now system.
Pierina Ana Sanchez
2:04:20
For HPD, Understood that once HPD updates the information, it it is online.
2:04:27
We have many, many instances of buildings, building owners claiming that they have made repairs, that they have done work, and that information is not reflected on HPD online.
2:04:39
So what is that information flow and what could be leading to some of the discrepancies?
AnnMarie Santiago
2:04:44
So owners should be reaching out to us if they've made repairs.
2:04:47
To request reinspections as they're necessary.
2:04:52
You know, there, in some cases, we are monitoring more often than in other cases.
2:04:57
And so if it is if it has either gone beyond the timeline where we're monitoring daily or we are not monitoring daily, then that property owner needs to reach out to us and we're happy to work with them.
2:05:09
Our goal is always to get people back into their housing as quickly as possible assuming that that is safe.
2:05:16
For them to do so.
Pierina Ana Sanchez
2:05:18
Thank you.
2:05:18
Thank you.
UNKNOWN
2:05:21
And similarly for DLB, our information on our web that is updated pretty frequently.
2:05:27
Complaints and inspection results, for example, that would be updated either later in the same day or the next day, but I believe you were referencing construction applications and permits.
2:05:40
That's instantaneous in the DLB now system.
2:05:42
So as soon as the construction application is filed, where it is in the review process by DLB and what the permits were issued, that's all transparent and updated in real time.
Pierina Ana Sanchez
2:05:54
Thank you so much.
