QUESTION
Is the 311 service divided into boroughs, and who manages it?
1:12:00
·
18 sec
Dan Steinberg confirms that the 311 service is divided into boroughs but avoids discussing operational details as his office does not manage the service.
- The 311 service is indeed divided by boroughs.
- Dan Steinberg indicates reluctance to discuss the operational aspects of the 311 service.
- The Mayor's Office of Operations does not currently manage the 311 service.
- Management of 311 service changed hands during the pandemic, but specifics are not provided.
Vickie Paladino
1:12:00
311 is divided into the boroughs.
1:12:02
Is that correct?
1:12:03
We have 5 separate
Dan Steinberg
1:12:04
311?
1:12:06
It is, but I'm reluctant to answer kind of operational questions about them because we don't manage them.
1:12:11
It
Vickie Paladino
1:12:12
You don't manage
Dan Steinberg
1:12:13
We don't the they previously reported the ops years ago, and and during the pandemic, they were