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QUESTION

Is the 311 service divided into boroughs, and who manages it?

1:12:00

·

18 sec

Dan Steinberg confirms that the 311 service is divided into boroughs but avoids discussing operational details as his office does not manage the service.

  • The 311 service is indeed divided by boroughs.
  • Dan Steinberg indicates reluctance to discuss the operational aspects of the 311 service.
  • The Mayor's Office of Operations does not currently manage the 311 service.
  • Management of 311 service changed hands during the pandemic, but specifics are not provided.
Vickie Paladino
1:12:00
311 is divided into the boroughs.
1:12:02
Is that correct?
1:12:03
We have 5 separate
Dan Steinberg
1:12:04
311?
1:12:06
It is, but I'm reluctant to answer kind of operational questions about them because we don't manage them.
1:12:11
It
Vickie Paladino
1:12:12
You don't manage
Dan Steinberg
1:12:13
We don't the they previously reported the ops years ago, and and during the pandemic, they were
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