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QUESTION

Is there a link between staff reductions and the decline in PMMR indicators?

1:01:03

·

63 sec

Budget Director Jacques Jiha clarifies that Human Resources Administration (HRA) benefits specialists were not affected by headcount reductions and that around 700 new staff have been hired.

  • HRA benefits specialists for SNAP benefits processing were exempt from reductions.
  • Council Member Brannan raises concerns about the impact of staffing levels on Preliminary Mayor's Management Report (PMMR) indicators.
  • Around 700 new staff have been added to assist with benefit processing.
Justin L. Brannan
1:01:03
So we've seen a number of indicators in the the preliminary mayor's management report that we're concerning.
1:01:12
As for example, the HRA's processing of SNAP benefits And we hear from commissioners and deputy commissioners that the reason for the decline of the slowness in these services is because of just a lack of staff.
1:01:27
So do you believe that there's any correlation between recent headcount reduction when the the decline in these PMMR indicators?
Jacques Jiha
1:01:37
When it comes to HRA, we have exempted the benefits specialist.
1:01:48
Those people with that process the benefits we they were exempted to begin with as part of the the exercise and actually be higher about, like, I believe, 700 new staff.
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