Your guide to NYC's public proceedings.
    QUESTION
            How has the collaboration been between the help center and legal service nonprofit providers, and what improvements have been suggested?
2:07:45
·
100 sec
The Office of Asylum Seeker Operations (OASO) collaborates with nonprofit legal service providers through roundtable meetings, joint clinics, and shared suggestions for process improvements.
- Roundtable meetings and nonprofit staff collaboration are key elements of OASO's approach.
- The Red Cross and legal providers have organized their own clinics to aid asylum seekers.
- Nonprofits have suggested several improvements, including allowing online applications for all and removing application fees.
- Specific recommendations include not requiring a 2 hole punch for pro se applications.
- OASO continuously works with the federal government to implement these suggestions.
                                
                                    Alexa Avilés
                                
                            
                            
                                            
                                            2:07:45
                                        
                                        What has collaboration look like between the help center and the legal service nonprofit providers?
                                    
                                
                                    Molly Schaeffer
                                
                            
                            
                                            
                                            2:07:52
                                        
                                        So we've had, as I mentioned, we had a couple of round table meetings.
                                    
                                            
                                            2:07:58
                                        
                                        We've also had a lot of non profit staff who are are working with us.
                                    
                                            
                                            2:08:02
                                        
                                        We also at Red Cross was also some of the legal providers doing their own clinics that per se clinic.
                                    
                                            
                                            2:08:08
                                        
                                        So we've had lots of different opportunities to talk and figure out how to do best by our clients.
                                    
                                            
                                            2:08:14
                                        
                                        And, you know, they've brought some suggestions on how we can do things better.
                                    
                                            
                                            2:08:17
                                        
                                        We've brought some of their suggestions on how to make the process better to the federal government to try to get those process improvements.
                                    
                                
                                    Alexa Avilés
                                
                            
                            
                                            
                                            2:08:25
                                        
                                        You anticipated my next question.
                                    
                                            
                                            2:08:27
                                        
                                        If you could, could you color a little bit more around what some of the improvements recommendations you've see from nonprofits.
                                    
                                            
                                            2:08:35
                                        
                                        Yeah.
                                    
                                
                                    Molly Schaeffer
                                
                            
                            
                                            
                                            2:08:35
                                        
                                        I think we all collectively wanna make it the ability to actually apply online for everybody regardless if they need a fee a fee waiver or not.
                                    
                                            
                                            2:08:46
                                        
                                        That's one of our biggest ones.
                                    
                                            
                                            2:08:48
                                        
                                        Getting rid of the fees would be probably a really big boon for everybody.
                                    
                                            
                                            2:08:55
                                        
                                        Simple things, like not requiring a 2 hole punch for a prosay application.
                                    
                                            
                                            2:09:00
                                        
                                        Would be a really big deal, and we've really pushed on that one.
                                    
                                            
                                            2:09:05
                                        
                                        But there's it sort of runs the gamut.
                                    
                                            
                                            2:09:07
                                        
                                        I'm happy to share our specific ask because we've again talked to the the legal providers, and we've done just based on our own, I would like call it expertise at this point on prosay applications, we've been able to kind of create a list that we constantly work with the federal government on.
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Are there ongoing discussions with the Office of Management and Budget (OMB) to increase funding for immigration legal services?
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What resources are available through the Mayor's Office of Asylum Seeker Operations (OASO) for providers, and can providers use the space at help centers?
