QUESTION
Has IBM recommended contract increases, and at what cost to NYC?
0:57:54
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55 sec
NYC officials acknowledge IBM's recommendation for a contract increase to expand service capacity, though specific costs remain unclear.
- IBM suggests a contract change to provide more consistent and fair capacity to the Department of Education.
- The adjustment is expected to result in higher costs, focusing particularly on enhancing services during peak periods.
- NYC Department of Education officials indicate the costs of the recommended changes and features such as auto scaling are undetermined, as detailed discussions are pending.
- Both parties anticipate that implementing IBM's recommendations would incur additional expenses for the city.
Rita C. Joseph
0:57:54
Has IBM ever recommended to increase the contract and how much more would that cost New York City?
Scott Strickland
0:58:03
As we mentioned earlier, I think especially recently, they've indicated that there should be a contract change so that more capacity can be offered to the DOE on a consistent fair basis.
0:58:14
I would expect that may cost more money.
0:58:17
IBM may be able to talk about what that might look like and what type of products or service they could offer, especially to handle these peak periods, which don't happen every day, but do happen at a very large level potentially three or four times a year.
Emma Vadehra
0:58:32
And I would say to that, I would also assume it would cost more money.
0:58:36
The truth is IBM has made recommendations for us in terms of what they think should be in a new contract that they can speak of because, you know, our teams have not worked through the details together yet.
0:58:44
We will, of course.
0:58:45
But as a result of that, we don't know the precise cost of auto scaling or whatever else is.