QUESTION
Was IBM notified about the snow day, and were senior officials informed?
1:05:06
·
147 sec
Notifications about the snow day were sent to IBM contacts at the working level, with no confirmation on whether senior officials were informed.
- Notification to IBM occurred a day before the snow day at 1 PM, targeting contacts at the working level.
- There is no confirmation if the message was escalated to senior levels within IBM.
- The system's capacity was increased in response to the snow day, leading to instability, which was later stabilized.
- IBM's involvement and the extent of notification within their organization remain uncertain.
- The chapter discusses the responsibility and management of the situation during the snow day, along with criticism regarding the blaming of IBM.
Shekar Krishnan
1:05:06
But My other question was, was IBM notified at a senior level that a snow day was planned for February 13th that who did you notified IBM?
1:05:17
And if so when.
Scott Strickland
1:05:19
Okay.
1:05:20
So a notification was the day before at 1 PM.
1:05:23
We notified the people that we deal with at an ongoing basis.
1:05:26
I say at the working level, they recognized it and were ready to help if anything came up.
1:05:33
You mentioned the 3000.
1:05:35
I I Just to be clear Sure.
1:05:36
They provided as a corrective mechanism as we were working on the problem that morning went from 1400 to 2000.
1:05:42
They did take it to 3000.
1:05:44
The system behaved unstable.
1:05:45
They actually got worse Mhmm.
Shekar Krishnan
1:05:46
For
Scott Strickland
1:05:47
whatever reasons.
1:05:47
They took it back to a number where it stabilized and and was behaving till we made some other changes.
Shekar Krishnan
1:05:52
Got it.
1:05:53
But going back and thank you for clarification.
1:05:54
But going back to the the question I just asked, so no one at a senior level at IBM was notified about this nowadays, not the preparations?
Intekhab Shakil
1:06:07
I don't think we can answer that.
1:06:08
We reached out to representative whether they scaled it up to the senior members and their organization is for them to answer.
Shekar Krishnan
1:06:15
Mhmm.
1:06:16
Okay.
Emma Vadehra
1:06:16
And we reached out and they confirmed receipts.
1:06:18
To.
1:06:18
Right?
1:06:19
So I think I just want to say, we did understand from them.
1:06:22
They'd be prepared.
1:06:23
We don't know what communications happened internally.
1:06:25
They've asked us to adjust our own communications we are doing that and have done it a few times since then already.
Shekar Krishnan
1:06:30
Got it.
1:06:30
So I would just say, I mean, I think the chancellor and the public advocates have his best at the chancellor.
1:06:35
Did say that this was a test and you all failed.
1:06:37
I happened to agree with that, and I think my kids would too, actually.
1:06:42
But The one question I'll just leave you with is that there seems to be a lot of blame or at least passing the block to IBM and IBM system.
1:06:53
But the contract was from 2018.
1:06:57
IBM wasn't involved in any snow day preparation before.
1:07:03
Doesn't seem like senior leadership at IBM were notified of a snow day by DOE before it happened.
1:07:10
So I just think, you know, when you look at the way IBM is is sort of the buck is being passed there, I just thought I would give you the example of If you have an elevator and the elevator can only hold a £1000 and you put £7000 in the elevator and the elevator gets stuck Is it fair to blame the elevator company in that situation?
1:07:31
That's all I'd ask.
1:07:32
Thank you.
