QUESTION
What is the Department of Education's response to the mayor’s comments blaming parents for login issues?
1:09:17
·
130 sec
The Department of Education (DOE) expresses regret for issues related to remote learning login and the mayor’s blame on parents, focusing on improvements to prevent future problems.
- Emma Vadehra conveys the DOE's apology for the remote learning challenges and efforts to avoid recurrence.
- Despite probing, a direct response to the mayor's specific comments about parental fault is not provided.
- The exchange underscores the DOE's commitment to enhancing system functionality for students and families.
- The dialogue reveals community frustration with the mayor's approach to attributing blame for login difficulties.
Pierina Ana Sanchez
1:09:17
My next question is just regarding the communication, not necessarily between New York Public Schools And OTI or an IBM.
1:09:26
I think what was very disheartening was hearing the mayor for some time in the morning, essentially blamed parents for the fact that their kids cannot get logged on.
1:09:36
And I I distinctly remember the press conference saying that, you know, this was up to parents.
1:09:41
And if parents were unwilling to navigate this issue, that was on them.
1:09:46
I don't I don't know if I'm I don't think I'm saying it exactly, but that was that was the tone.
1:09:50
That was the the chief complaint that I heard from constituents in my district.
1:09:54
And so my question to you all is how how do you all respond to that now knowing that the issue was was never on the parents.
1:10:03
Right?
1:10:03
It was authentication.
1:10:05
What is the response?
1:10:06
What is the the apology from the department to parents?
1:10:11
It was it was really offensive.
1:10:13
I don't know if there are folks here that will testify to that, but it was really insulting.
1:10:17
And so would love to hear of that if if that's something the department is working on.
1:10:22
So
Emma Vadehra
1:10:29
We are here in part because we are really sorry about what happened for students and families that morning and doing a lot of work to try and ensure Yeah.
Pierina Ana Sanchez
1:10:36
No.
1:10:36
No.
1:10:36
I know.
1:10:36
It doesn't
Emma Vadehra
1:10:37
happen again.
1:10:38
And the chancellor did as was noted out note that morning that we failed to deliver for our students and families and that we would do better.
Pierina Ana Sanchez
1:10:44
But I'm specifically asking about the comment that this was parents failure to navigate.
1:10:51
That that was what the mayor said.
1:10:54
Is there any response to that?
Emma Vadehra
1:11:00
On the morning of We I think what I'd say is we're working as hard as we can to make sure our systems are working for our students and family
Kimberly Ramones
1:11:10
I know.
Pierina Ana Sanchez
1:11:11
I get it.
1:11:11
That's why you're here.
1:11:12
That's why IBM is here.
1:11:13
That's not what my community That's not what they want to hear from the city's leader that it's their fault is what I'm saying.
1:11:22
So would love to know if there's a apology with regard to that specific statement.
