QUESTION
When was the system completely stabilized, and how does this relate to DOE's remote learning challenges?
1:39:08
·
35 sec
The system was stable at 10:15, with IBM believing the DOE agrees, but other remote learning issues may have affected logins.
- IBM monitored the system, declaring it stable at 10:15.
- Some students in parts of the city could log in by 12 o'clock, indicating potential problems beyond system stability.
- Vanessa Hunt mentions that issues other than authentication could impede remote learning access.
- DOE's agreement with IBM's assessment of system stability at 10:15 suggests a consensus on the system's functioning.
Rita C. Joseph
1:39:08
By what time was the system stabilized completely?
Vanessa Hunt
1:39:11
We believe the system was stable at 10:15.
Rita C. Joseph
1:39:16
We were also getting report that some some students in part of the city was able to log in by 12 o'clock.
Vanessa Hunt
1:39:23
I understand.
1:39:24
I will say that there are other pieces of DOE's remote learning solution that could impact problems logging in outside of the authentication.
1:39:33
All we know from our side is that we were monitoring the system and the transaction seems stable and successful at 1015.
1:39:40
And I believe that DOE agrees with that.
