QUESTION
How does the opt-in process work for receiving surveys?
1:45:11
·
22 sec
Matthew Fraser outlines how individuals can opt in for future communications and surveys when called or using a specific app.
- Individuals get a prompt to opt in when called.
- By opting in through an app and checking for future communication, they can receive surveys.
- Council Member Jennifer Gutiérrez notes her frequent participation in surveys.
- The process facilitates ongoing dialogue with stakeholders and the collection of valuable feedback.
Matthew Fraser
1:45:11
When you get called, you get prompted to opt in.
1:45:13
So you Okay.
1:45:14
Correct.
Jennifer Gutiérrez
1:45:16
Thank you for clarifying.
Matthew Fraser
1:45:17
Yeah.
1:45:17
And they can opt them for future communication.
1:45:20
Like, if you use it through one app, there's a button where you can check for future communication or consent for future communication.
1:45:25
If you check that, then that's also another means in which we can deliver the survey to you.
Jennifer Gutiérrez
1:45:30
I always do a survey.
Matthew Fraser
1:45:31
Alright.
Jennifer Gutiérrez
1:45:32
Weekly.