QUESTION
What is the average processing time for childcare applications, and are there any delays? What technical issues affect the Integrated Data Center's appointment system?
2:48:10
·
52 sec
The Department of Social Services (DSS) clarifies that it is not responsible for the direct processing of childcare applications and discusses technological issues affecting the Integrated Data Center's (IDC) appointment system.
- The DSS indicates its role in the childcare assistance scheme for individuals on public assistance but does not manage the processing of applications.
- Questions about the average processing time for childcare applications are redirected as DSS is not responsible for this task.
- There are technological issues affecting the IDC's website, including timeout errors and problems populating appointments.
- The discussion hints at a potential need for increased investment in administrative technology to address these issues.
Althea Stevens
2:48:10
Does the agency have any delays in processing childcare applications?
2:48:14
And what is the average processing time for a child application?
Molly Wasow Park
2:48:21
So that is largely not processed at DSS.
2:48:25
I think it is an administrator French.
2:48:27
Please jump in here.
2:48:28
But We are part of the childcare equation in that people who are on public assistance can qualify all so for childcare assistance, but it's not administered through the agency.
Adrian Holder
2:48:40
Okay.
Althea Stevens
2:48:42
Okay.
2:48:42
So I know deputy speaker already started to ask questions about the IDC, the IDEs in New York across the city.
2:48:52
What's the website often time time out?
2:48:55
Or will or will not populate appointments.
2:48:58
Is there an issue with administrative needs to further invest invest in the technology?
