QUESTION
How does the NYC Office of Nightlife handle complaints about noise from local clubs and prevent them from operating late into the morning?
3:04:28
·
115 sec
The NYC Office of Nightlife has a process called CURE to address noise complaints from local clubs and prevent them from operating late.
- When the NYPD receives complaints, they notify the Office of Nightlife, which then reaches out to the establishment to advise them on how to mitigate the issue.
- If the problem persists, a meeting is held with the commanding officer at the precinct.
- If the issue is still not resolved, enforcement action can be taken by the NYPD and the relevant city agency, such as the Department of Environmental Protection.
- The process focuses on education over enforcement, with violations typically not issued until after multiple complaints and attempts to address the problem with the business owner.
Kevin C. Riley
3:04:28
Resulting back to that question, how would the administration prevent local clubs making noise until the early hours of the morning from popping up everywhere?
Jeff Garcia
3:04:37
Well, thank you.
3:04:38
We have numerous programs in place.
3:04:41
Obviously, we know that last year, late last year we moved what was called March operations and introduced a new process called cure, right, which is coordinating a united resolution with establishment, which means that if we start if we get complaints from NYPD.
3:04:56
NYPD notifies us.
3:04:57
And when we do outreach to the establishment and then advise him of what's going on.
3:05:03
And what they need to do to mitigate it and rectify the situation.
3:05:07
If that doesn't happen, then another meeting in the precinct with the commanding officer takes place.
3:05:14
If eventually the problem isn't resolved, then enforcement actual enforcement can be taken by the NYPD and the specific agency in which the issue is coming up with.
3:05:26
If it's DEP, it would be DEP and the NYPD.
Kevin C. Riley
3:05:30
How many violations would a specific business have to get for, I would say, you guys to be like, hey, we have to shut you guys down.
Jeff Garcia
3:05:38
Well, part of the process is education over enforcement.
3:05:42
Yes.
3:05:42
Violations.
3:05:43
So, technically, up to that point, violations probably are not yet given, but more complaint driven, like, 301.
3:05:52
So if 301 calls are made to NYPD, then we would get notified and then go in and speak to that business owner.
3:06:01
Similarly to, like, Consuelo and Paladino.
3:06:04
And with that location that had those issues.
3:06:07
If we get that information, we notify that that business, and then talk to them about what the complaints are.
3:06:14
And then try to mitigate those complaints and let them know, like, listen.
3:06:17
If we don't get this fixed, this can lead to further enforcement.
Kevin C. Riley
3:06:22
Thank you.
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Has the Department of City Planning considered modifying zoning regulations for eating and drinking establishments to address concerns about nightlife businesses disturbing families living above them?
