QUESTION
Why is a third-party consultant needed to verify helicopter noise complaints and violations?
0:35:33
·
82 sec
The city does not yet have the necessary technology or capacity to independently validate and categorize helicopter noise complaints.
- A third-party consultant is currently used as an interim measure to verify complaints
- The goal is for the city to develop its own tool to directly validate and properly categorize all complaints
- This is being addressed in a new operating agreement to enhance the city's oversight capabilities
Amanda Farías
0:35:33
I I'd like to talk a little bit more about that only because I I do understand that I guess I wanna better understand what at our point at EDC.
0:35:47
I mean, clearly, we don't have or maybe you can explain We need the 3rd party consultants to verify because of technology systems, capacity.
0:35:56
Like, you know, I would say we want as much of a independent or municipal control over validating complaints and violations.
0:36:06
And obviously, we we have the expectation that all of our operators are being honest and just in evaluating their own complaints that come through, but it's kind of like you know, I'm not gonna tell them myself kind of thing.
0:36:20
Right?
0:36:20
So, like, we wanna make sure the 3rd part I'm trying to better understand why you as a consultant, and is it because we don't necessarily have that capacity or the technology necessary to validate and verify?
Anton Fredriksson
0:36:32
Not yet.
0:36:32
So that's what we're hoping to achieve with this operating agreement to have haven't developed that tool so that we can be more informed.
0:36:38
That's why we've, you know, started with the consultant for that 3rd party check-in as much as we we appreciate the efforts of our operator.
0:36:46
You know, sometimes the complaint slips through and we wanna be able to to catch every single one and make sure it's categorized directly.
Amanda Farías
0:36:51
Yeah.
0:36:51
Totally.
0:36:52
That's what I was trying to get at.
0:36:53
So that's where the tool is coming in in this new operation.