QUESTION
How often does the agency initiate investigations without a complaint being filed?
0:38:05
·
64 sec
The commissioner does not provide a specific number or percentage on how often the Department of Consumer and Worker Protection (DCWP) opens investigations proactively without a precipitating complaint.
- The DCWP does not track proactive investigations separately from complaint-driven ones.
- When a complaint is received, the DCWP checks for violations across the entire workforce, not just the individual complaint.
- The agency looks for issues related to the specific law cited in the complaint as well as other potential labor law violations.
- This approach aims to address all violations comprehensively when investigating a complaint.
Julie Menin
0:38:05
How often does the agency open independent invest stigations that do not have a precipitating complaint.
Vilda Vera Mayuga
0:38:11
That do not have a what?
0:38:12
I'm sorry.
Julie Menin
0:38:12
Precipitating complaint.
Vilda Vera Mayuga
0:38:16
Thank you.
0:38:16
They're they're telling me because I get some of the terms are different in my head.
0:38:20
So in terms of proactive, I mean, it's it's across all of the we're not We don't track it that way.
0:38:27
So I don't have a number or like a percentage to share.
0:38:30
I will say though that when complaint comes in.
0:38:34
Our way of taking proactive action is doing some of the stuff that I was mentioning earlier in terms of checking not just for that individual, but for the entire workforce at a place based on what they're individually saying.
0:38:49
Right?
0:38:49
Making sure that is it just one issue with the law or is it multiple issues within the law or is there another law?
0:38:56
For example, if somebody's coming with for a work week, we're gonna ask them about a paid save and sick leave and make sure that that addresses well and vice versa.
0:39:04
So it all comes together to make sure that we are not missing anything.