QUESTION
What is the Department of Consumer and Worker Protection's (DCWP) approach to communicating with employers about compliance and ensuring open lines of communication?
0:43:40
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140 sec
The DCWP engages directly with employers to ensure their compliance with worker protection laws.
- It conducts roundtables with major companies and their executives to clarify laws and answer questions
- It hosts webinars and provides online resources like videos, FAQs, and compliance tools with formulas
- It updates materials based on real-life investigation findings to address common compliance issues
- It recently updated its 'worker bill of rights' booklet explaining worker rights at all levels
- It utilizes social media and paid advertising to reach workers
Amanda Farías
0:43:40
I'm a former server and bartender.
0:43:43
I'm a shout out to all the restaurants and the Applebee's I used to work for.
0:43:48
But just some questions around compliance and, like, your relationship with getting employers information or data.
0:43:57
How do we what's our communications like with other than outside of these outreach events and these events to employees and letting them know what their actual rights are and like the tools that we have as a city for them to make any complaints.
0:44:12
What is our relationship with businesses, and how do we make sure, like, if there's an open line of communication around their compliance or not.
Vilda Vera Mayuga
0:44:21
Thank you for that question.
0:44:23
We engage definitely with the employees as well.
0:44:25
I mean, we our goal is always gonna be compliance We want them to know how to comply with the law, so we do a number of things.
0:44:31
At least during my tenure, I know I've had roundtables with major companies and their leaders are executives to make sure that the that line of communication is always open.
0:44:40
And if there's any confusion or questions about the law that can reach out immediately, we can answer them.
0:44:46
We also have we do webinars.
0:44:48
We have a YouTube video, for example.
0:44:50
So on our website that we've sent to employers, the industry so that They know how to comply with certain aspects of the law.
0:44:57
We have forms, Google Sheets for we have spreadsheets with formulas, embedded in them Mhmm.
0:45:03
That will help them comply with the law as well if they have questions about it and support them that way.
0:45:09
We have a very extensive FAQ Q document available to them and that we can, you know, continually updating and communicating with them so that they can have all the information has real life examples as especially as we do investigations and find issues that may be new ones or maybe we see them a lot, and we wanna make sure that they have specific answers to the specific situations that we see.
Amanda Farías
0:45:32
Okay.
Carlos Ortiz
0:45:32
I think two pieces I'd like to add to that.
0:45:35
One is we've recently updated our our worker bill of rights booklet, which is probably one of our most popular outreach devices we've ever had.
0:45:42
It's comprehensive in terms of all the worker rights, not just that we enforced by that that are that are belong to workers at the state and federal level in a booklet that folks can use.
0:45:52
And then just historically, you know, social media as well as a big tool and paid advertising on on high visibility street furniture is something we also have utilized in the past.
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