QUESTION
What is the status of complaints filed against Starbucks regarding alleged violations?
0:16:52
·
71 sec
The commissioner states that the department is actively investigating all complaints against Starbucks.
- The complaints involve 56 Starbucks stores and 76 complainants
- Some complaints were initially filed as early as February of the previous year
- The department has dedicated resources to this investigation
- They are in contact with workers and Starbucks to gather documents
- The goal is to reach the appropriate resolution regarding the alleged violations
Julie Menin
0:16:52
I wanna talk a little bit about Starbucks because there was, as we all know, an article in the New York Times that reported and this is, again, using data from back in February.
0:17:05
I believe it was 56 stores, 76 different complainants back in February.
0:17:11
Some of those complainants had filed their initial complaints in February of the year before.
0:17:18
It's my understanding that none of those complaints have been closed out.
0:17:22
Can you talk about why that is so?
Vilda Vera Mayuga
0:17:26
Thank you, chair for the question.
0:17:28
We don't we don't really come in or give details on pending investigations, opening investigations.
0:17:35
So certainly Starbucks has been shared in in the media with some information about it.
0:17:41
We are actively looking into the issues that were raised, all of the complaints.
0:17:48
We have resources dedicated to that investigation.
0:17:52
And as things develop, we continue to be in touch with workers, with Starbucks, getting documents, and we're confident that we will have the right resolution at the right time.