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QUESTION

Are there plans to integrate the 311 service into the MyCity portal?

1:30:16

·

28 sec

The Deputy Commissioner of NYC 311 explains that there are no current plans to integrate the 311 service into the MyCity portal.

The 311 service, referred to as 311 online, and the MyCity portal run in parallel currently.

Jennifer GutiƩrrez
1:30:16
Is there are there any plans to integrate 311 into the MyCiti portal in the future?
Joe Morrisroe
1:30:23
The MiCiti portal Mhmm.
1:30:25
Is up and running in a number of categories.
1:30:28
We have a very complementary relationship with the point in terms of what customer can do and and what my specific for and what 311 online as we call it is.
1:30:38
So we will I would say we run-in parallel, but not necessarily plans to integrate anything at this point in time.
Jennifer GutiƩrrez
1:30:44
Okay.
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