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QUESTION

What are the plans for additional features or updates to the New York City 311 mobile application?

0:47:26

·

23 sec

The New York City 311 office continuously explores ways to enhance and evolve the mobile application based on technology changes. The office relies on customer feedback through surveys and input from council members to guide the update process.

Jennifer GutiƩrrez
0:47:26
And are there any plans for any other features or updates to the mobile app?
Joe Morrisroe
0:47:32
So we're always looking at how do we enhance, how do we evolve technology changes and updates.
0:47:37
So we're looking at that, and we're always looking for feedback, customer feedback through surveys, feedback from council members.
0:47:43
So part of that will go into our process.
0:47:46
I won't don't have anything specific to share at the point, but we're open to feedback.
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