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QUESTION

How are residents compensated for repairing sidewalk damage caused by trees when claims are denied?

3:48:27

·

33 sec

Commissioner Sue Donoghue acknowledges that some residents' claims for compensation are being denied when they repair sidewalk damage caused by city trees on their own.

  • Residents can file a claim with the NYC Comptroller's office for compensation if they repair sidewalk damage before the city does.
  • Council Member Sandy Nurse states that many residents report their claims are being denied, which is a significant issue affecting multiple people who have spent their own money.
  • The Commissioner agrees to follow up on the specific issue of denied claims.
Sandy Nurse
3:48:27
And so if if the wait time is very, very long, and they go ahead and take care of it, how do they get compensated from that work?
3:48:37
That would ideally be on the city or is supposed to be on the city.
Sue Donoghue
3:48:41
Yes.
3:48:41
Absolutely.
3:48:42
And they can file a claim with the controller for that.
3:48:44
Okay.
3:48:45
Because a
Sandy Nurse
3:48:45
lot of folks say their claims are being denied.
3:48:48
Okay.
3:48:49
Which is a which is a big issue and it's it's several people.
3:48:52
So I'll I'd like to follow bu directly on that because people are spending
Sue Donoghue
3:48:57
a lot of their own money.
3:48:58
Absolutely.
3:48:59
We can follow-up on that.
Sandy Nurse
3:49:00
And I just have 2 other questions.
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