Commissioner Jessica Tisch outlines the quantitative and qualitative metrics being used to evaluate the success of the waste containerization pilot program.

• Quantitative metrics include tons per truck shift, number of truck starts and finishes, illegal dumping complaints, utilization numbers for container unlocks, rack complaint numbers, improper disposal tickets issued, and bin reliability data.
• Qualitative assessment will look at levels of compliance observed visually.
• Additional metrics may be added as phase 1 of the pilot progresses.