AGENCY TESTIMONY
Conclusion and commitment to customer service
3:04:50
·
62 sec
Commissioner Niblack concludes his testimony by reaffirming the Department of Finance's dedication to delivering top-tier customer service to all New Yorkers and expressing pride in the agency's work.
- Emphasizes the department's ongoing efforts to improve customer interactions and perform key functions more efficiently
- Expresses gratitude for the council's support and collaboration
- Offers continued assistance to council members and their constituents
Preston Niblack
3:04:50
To conclude, the Department of Finance remains dedicated to delivering top tier customer service to all New Yorkers.
3:04:57
Every time I come here, I struggle to keep my testimony brief, which I'm sure you're appreciative of.
3:05:04
But that's because at every monthly check-in I have with our business units, at every weekly memo I get from the divisions, a project is brought to my attention that highlights, the team's tireless commitment to improving our interactions with customers and performing our key functions more efficiently and effectively.
3:05:23
I wish I had the time to present more of these initiatives and the people behind them to you, but suffice it to say that I am very proud of the agency I represent.
3:05:31
I hope your experiences with DAF and those of your constituents reflect our continued dedication.
3:05:37
We appreciate your ongoing support and are grateful for your continued collaboration.
3:05:42
We welcome, always any opportunity to assist with the needs of your constituents.
3:05:46
Our door is always open.
3:05:48
Thank you for allowing me to testify today, and I'll be happy to address any questions you may have.
