QUESTION
How does the NYC Cyber Command office receive and handle cybersecurity tips or reports from the public?
0:31:01
·
53 sec
The NYC Cyber Command office receives tips or reports about cybersecurity issues from the public through various channels, including referrals from city agencies, elected officials' offices, and the NYC.gov website.
- They may receive questions or tips directly from the public via agency channels or elected officials who pass them along.
- The NYC.gov website has a page where the public can submit cybersecurity-related reports or inquiries.
- Tips can also come from ongoing investigations that uncover potential access or threats to city IT systems and data.
- There is no direct public reporting avenue through 311 to the Office of Technology and Innovation (OTI) that oversees Cyber Command.
- Cyber Command's main role is protecting city agencies and infrastructure from cyber threats.
- They recently launched a vulnerability disclosure program to engage ethical hackers in identifying vulnerabilities in public-facing city systems.
Jennifer Gutiérrez
0:31:01
I'm gonna dig into this deeper, but would love to just kinda start how your office receives and addresses tips from the public?
0:31:11
Any kind of cyber security or security issues from the public?
0:31:14
From the public.
0:31:15
So it could be a
Kelly Moan
0:31:16
number of different cases.
0:31:17
We've gotten we've we've actually gotten tips from the public or questions about cybersecurity from the public in a number of different ways, whether be through downstream at each relevant agency who might be receiving a question or it could be from elected offices, for example, who's reached out
Jennifer Gutiérrez
0:31:36
and asked Is it just an email or what How do you get the mail?
Kelly Moan
0:31:40
Or on past the commissioner page on NY dot gov.
0:31:43
Right?
0:31:43
It could be a number of different ways.
0:31:46
It could also be a tip from an ongoing investigation that might have an access to the city domain and city assets as well.
