QUESTION
What are the safeguards and practices for biometric surveillance?
3:24:36
·
106 sec
Jake Parker explains that the Security Industry Association supports the FTC's calls for reasonable safeguards in the use of biometric surveillance technologies.
- The case involving Rite Aid's misuse of facial recognition technology from 2012-2020 is an outlier and not representative of current practices.
- Today's biometric surveillance software includes integrated safeguards based on recommended policies and practices.
- Leading retailers and businesses successfully use biometric surveillance on a daily basis while following proper use guidelines.
Shahana K. Hanif
3:24:36
I I wanna ask, you know, what is your response to the FTC's finding about Rite Aid?
3:24:43
And what happened there.
3:24:44
I mean, I'm sure that created that created a big of a a bit of a controversy.
3:24:49
That case was specifically running from 2012 the investigation is from 2012 to 2020 involving Rite Aid, and the the vast, egregious, misuse of this technology is very obvious and very clear.
3:25:07
How do you respond to that?
Jake Parker
3:25:08
Well, I'm glad you asked that question.
3:25:10
So first of all, we support FTC's calls for having reasonable safeguards in the elements they lay out in that particular case.
3:25:18
However, this keep in mind, this program started in 2012, which was ancient times with respect to this technology.
3:25:26
They're using a very outdated technology first of all, but it was also very is highly unusual in the way it was implemented, and we believe it's an outlier that's not representative of how these programs are implemented today.
3:25:40
And the Also, keep in mind that this was a stem from a process of of from a 2010 order having to do with other types of customer data they're supposed to be protecting.
3:25:52
And this decision came out of as a result of that.
3:25:56
But in any case, the elements that the FTC said were needed to address the shortfalls are reflective of many safeguards that are already integrated in today's software and use policies and recommended practices.
3:26:07
And and so we we we fully support those.
3:26:09
And I think going back to the earlier point about how effective is this, dozens of the top 100 retailers in the United States in addition to the small businesses that we're talking about use this technology on a daily basis and are having success with them.
