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QUESTION

What is the accuracy of facial recognition technology compared to manual human identification?

3:34:17

·

79 sec

The council member and the industry representative discuss the accuracy of facial recognition technology versus manual human identification.

  • The industry representative states that facial recognition technology is accurate, contrary to claims that it is inaccurate.
  • He explains that without the technology, the alternative is a manual process of using physical photo books or posting photos, which security guards would have to manually recognize.
  • The industry representative argues that facial recognition improves upon this pre-existing manual process rather than being strictly required.
Robert Holden
3:34:17
So we keep hearing how it's not accurate, but you're saying, and you're in the industry, it's accurate.
Jake Parker
3:34:22
Of course, there's a lot of old information out there that keeps Exactly.
Robert Holden
3:34:25
That it keeps resurfacing.
3:34:27
And that's in my research, I found that out that it's it's very accurate.
3:34:31
But what's the alternative?
3:34:32
If we did if 217 did get through, what's the alternative?
3:34:37
It's it's really somebody saying, this person looks like the guy I just saw take this.
3:34:44
How accurate is that?
Jake Parker
3:34:45
So without exactly without the technology or back to a manual process where you've got flipbooks of photos, Posting, you know, photos on the wall, the breaker wall in the in the store, something like that.
3:34:57
People, humans, security guards trying to do this kind of of recognition at scale.
3:35:02
It was very difficult.
3:35:03
And I I think that actually is one of the issues, I think, with the language.
3:35:08
It was mentioned that we're trying the language is intended to preserve voluntary uses of the technology where the problem is the way it's written, it says that only if it's only an exception to the ban, if it cannot if it must be used to perform that process if the technology is required.
3:35:27
And as, you know, in almost every instance, it's not required.
3:35:29
It's a way to improve a preexisting process.
3:35:31
Right.
3:35:31
Stores had lost prevention programs in place before.
3:35:34
Now they can do it better.
Robert Holden
3:35:35
Thank you so much for that.
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