QUESTION
What is the standard practice for issuing mandatory cybersecurity training and are there plans to create it in-house?
2:07:22
·
79 sec
Kelly Moan explains that it is routine to leverage platforms from third-party vendors for cybersecurity awareness and training programs for city employees.
- These programs often include custom content tailored to the city workforce's specific needs.
- The city also creates its own internal training content, especially around initiatives it is focusing on.
- During Cybersecurity Awareness Month in October, the city sends out significant programming on protecting oneself online.
- When implementing new security capabilities like reporting phishing, custom training content is developed.
Jennifer Gutiérrez
2:07:22
And we were made aware that some city employees have received mandatory cyber security training that was issued by a 3rd party vendor.
2:07:30
Is this standard practice, and are there any plans to create that Cypress security training in house?
Kelly Moan
2:07:37
Oh, so our cybersecurity awareness and training program, that might be what you're referencing, it is very routine to leverage platforms to actually push out content about their training.
2:07:49
It's also very normal for and and our team does it to create custom content.
2:07:54
To then push out to our city workforce, especially contoured or developed around certain initiatives that we're focusing on.
2:08:03
So, typically, cyber Security awareness month.
2:08:06
October is a is a huge month month for us.
2:08:08
It's also on the if right before the holiday time where we know that folks are susceptible even in their personal lives of being taken advantage of from a social engineering perspective.
2:08:19
So we oftentimes send out a ton of programming around how to protect yourself online.
2:08:25
When we implement new security capabilities, or methods to, let's say, report fishing.
2:08:31
We are also able to and we have create custom content that targets engagement of that specific capability or practice that we're trying to train users about.
Sharon Brown
2:08:41
And
