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QUESTION

What is the turnaround time for responding to messages sent to agency websites and how does New York City Cyber Command communicate with agencies during cybersecurity incidents?

0:32:46

·

37 sec

The Chief Information Security Officer states that New York City Cyber Command primarily focuses on analyzing and investigating cybersecurity incidents impacting city agencies, employees, assets and data.

  • New York City Cyber Command engages directly with city agencies during potential cybersecurity incidents
  • The officer could not provide specifics on turnaround times for responding to public messages on agency websites
  • Agencies would know how to directly communicate with the Office of Technology and Innovation during incidents
Jennifer GutiƩrrez
0:32:46
And do you know what the turnaround time is specifically on, like, the the agency's website for, like, drop a message from the commissioner?
Kelly Moan
0:32:53
I can't speak to that directly, but I do wanna say the the majority of New York City Cyber Command's role is focused on New York City Agencies and potential cybersecurity incidents that are impacting city employees and the nature of that through city assets and city data.
0:33:11
So the large majority and predominantly our role consists of engaging agencies to analyze and investigate cyber incidents should they come up.
Jennifer GutiƩrrez
0:33:23
Okay.
0:33:23
So you're saying that in those instances, they would know how to communicate more directly with OTI.
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