Q&A
Rent arrears, recertification, and eviction processes in PACT developments
0:58:17
·
62 sec
Council Member Chris Banks inquires about the processes for rent arrears, recertification, and evictions in PACT developments. Gillian Connell from NYCHA's Real Estate Development Department explains the procedures.
- PACT partners engage with residents to understand the source of arrears as a first step.
- Recertification is an option if there's been a change in household income or composition.
- Residents can visit management offices to work with staff on interim recertifications to adjust their rent accordingly.
- The process aims to help residents address rent arrears through understanding their specific situations.
Chris Banks
0:58:17
Okay.
0:58:18
And now we're gonna move to pack developments and rent a raise.
0:58:23
Even though we touched on that at some of the early questioning, I just wonder what is the process for rent a raise and conservative recertification and evictions in the pack developments, and are the development partners solely responsible for tenants outreach and coordination around that risk.
Gillian Connell
0:58:44
Great.
0:58:44
So you're asking a little bit about recertifications?
Chris Banks
0:58:47
Correct.
Gillian Connell
0:58:48
Yes.
0:58:48
So engaging with residents to understand sort of the source of what's causing them to be in arrears is an important first step that the part the partners take.
0:58:57
And one of the options that they can pursue is a recertification, you know, if that's appropriate, if there's been a change to their household's income or if there's been a change to their household's income or if there's been a change to their household composition.
0:59:10
They're able to come into the management offices and work with staff there to do an interim recertification that would help adjust their rent accordingly.
