PUBLIC TESTIMONY
Testimony by Teresa Scott, NYCHA Resident and President of Reference Alton, on NYCHA Accountability and Resident Concerns
1:56:51
·
164 sec
Teresa Scott, a NYCHA resident and president of Reference Alton, testifies about the frustrations residents face when dealing with NYCHA, particularly regarding the lack of answers and accountability from the agency. She expresses disappointment with NYCHA's repeated failure to provide concrete responses or evidence of their claimed assistance to residents.
- Scott criticizes NYCHA for consistently promising to "get back" to residents without actually providing answers or proof of their services.
- She highlights the poor living conditions and management issues that residents face, emphasizing the need for better accountability from NYCHA.
- Scott calls for more effective ways to address complaints about NYCHA, stating that the current system of referring residents back to NYCHA's hotline is inadequate.
Teresa Scott
1:56:51
Yes.
1:56:52
Hi.
1:56:52
Good afternoon.
1:56:53
My name is Teresa Scott, president of Reference Alton.
1:56:56
I'm gonna be discussing with Ignite you because every time you excite you to make a to be a combo for the situation as far as e ref waiting problem.
1:57:07
They never have cancer, and so it's very discouraging to to even meet with them sometimes.
1:57:12
The problem is that we have been left out again with services.
1:57:17
And how can we how can y'all make Nike answer this question?
1:57:25
Because we've met with you.
1:57:26
You've been great to meet with us to have say section 9.
1:57:30
On meetings, but I should never have answer even when you're asking questions.
1:57:33
It's always like we got we're gonna send it back to y'all.
1:57:36
So how can we stop that?
1:57:38
Because that's not fair if they never answer a question.
1:57:41
Like, when you ask them, do they have proof that they help people who who was a rat who had eviction problem?
1:57:50
If they have 5000 people that they said their services, why don't they have one proof?
1:57:56
And this happens every time we come to meet when I just they never they said, oh, we're gonna get back to you.
1:58:01
They know they come to the meeting.
1:58:02
Why aren't they why aren't they equipped?
1:58:05
It's it's just it's just the mistrans along.
1:58:08
And you're allowing it to swing as long, and that's my fear of us.
1:58:11
We have y'all don't get these conditions.
1:58:13
We do.
1:58:15
And it and it's very discouraging if if I if I wasn't who I was, I would easily give up to just leave, but Where are we going to go?
1:58:26
Where am I supposed to go when no one could be make night accountable to the disputes that they're giving us, and it's not fair to us.
1:58:34
We have to live in horrible condition to deal with demand for some time might answer the when they said, They may the management do not do with their job.
1:58:41
They're not doing each other.
1:58:42
They used to do it.
1:58:43
So y'all saying they do this, but they're not doing it.
1:58:46
And when we call to call people when they complain, they just send us things back to to night to night you.
1:58:52
No.
1:58:52
I I had to make a little take on flight for 31.
1:58:55
I wouldn't complain about night shift because they just sent us the the 707 number.
1:58:58
That's not complaining about night shift.
1:58:59
So when did we get a chance to get some real answers to night shift without they're running home?
1:59:05
This this happens, everything I've been having a meeting to them for the last 6 months, the same thing.
1:59:10
Like you said, I'm gonna get back to them.
1:59:12
They never show proof, and y'all don't make them accountable.
1:59:15
Y'all have not said to us.
1:59:17
Don't say anyway.
1:59:19
We got proof that what they did to us.
1:59:22
We can send you an email, we can send you a testimonials for when are igniter gonna be made accountable to their abuse that they're giving the business when it comes all these different terms that they transport on us.
Manuel Martinez
1:59:33
It sounds expired.
Teresa Scott
1:59:34
I don't even give that information.
