Q&A
Handling cases of tenant unawareness and lease expiration communication
1:26:24
·
55 sec
Council Member Gutiérrez and the DCAS representative discuss how the agency handles cases where tenants are unaware of lease expirations, particularly in situations with high staff turnover.
- DCAS makes repeated and multiple attempts to contact tenants about lease expirations
- The agency emphasizes the importance of early negotiations, especially when ULURP is required
- DCAS typically starts the process more than two years in advance for cases requiring ULURP
- The discussion highlights the challenges of maintaining communication with tenants in high-turnover environments, such as daycares
Jennifer Gutiérrez
1:26:24
Excellent.
1:26:25
And then my last question, do you I guess, what do you do in the instances where tenants are not made aware.
1:26:34
I don't know.
1:26:34
Maybe they're not checking.
1:26:36
There's unfortunately, specifically with day care, there tends to be a lot of turnover because of terrible wages.
1:26:41
And so often times, the communication that would go to someone, that person is no longer there.
Laura Ringelheim
1:26:46
What do you do in those how many touches do you try to do with the tenant in that instance to ensure that they're aware, their lease is expiring, and that you are in negotiations, I would say repeatedly and multiple because it puts decast in the longer we wait to begin those negotiations, the more difficult it is, and certainly in a timely process.
1:27:05
You know, another step for both of these is that ULYMP is required.
1:27:08
So if ULYMP is about to expire, then we need to start that process very early, which is usually more than the 2 years.
1:27:15
So I would say often in multiple times.
1:27:17
Okay.
Jennifer Gutiérrez
1:27:18
Thank you.
1:27:18
Thank you, Joe.
