AGENCY TESTIMONY
B-HEARD program response statistics and impact
0:52:26
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51 sec
Eva Wong presents statistics demonstrating the growing impact and reach of the B-HEARD program since its launch. The data shows a significant increase in the number of individuals receiving support through B-HEARD responses.
- B-HEARD has consistently responded to the majority of eligible calls in its pilot area since launch.
- The number of people who received a B-HEARD response increased from about 2,000 in fiscal year 2022 to over 7,000 in fiscal year 2023.
- In fiscal year 2024, approximately 15,000 people received a B-HEARD response, indicating continued growth and impact of the program.
Eva Wong
0:52:26
B heard has consistently been responding to the majority of eligible calls in a pilot area since launch.
0:52:33
The number of people who received a B heard response increased significantly from about 2000 in fiscal year 22 to over 7000 in fiscal 23 and about 15,000 in fiscal year 24.
0:52:45
This means more and more people in crisis receive support from a mental professional when they needed the most during the 1st 3 years of operations.
0:52:54
Each be heard response reflects the city's historic commitment to providing people experiencing a mental health crisis with the most appropriate care by pairing mental health clinicians with EMTs.
0:53:06
Each encounter a be heard team means that with the BEHA team means that the city is providing a more appropriate response and better care to an individual experience in mental health crisis.
