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Q&A

Criteria for police response in mental health situations

1:44:59

·

50 sec

Council Member Yusef Salaam inquires about specific behaviors that require police response in mental health situations. Deputy Chief Ebony Washington and Laquisha Grant from the Mayor's Office of Community Mental Health provide insights on the decision-making process.

  • Yelling and property damage would require a police response
  • 911 operators stay on the call until EMS finishes triaging due to fluid conditions
  • If B-HEARD team is dispatched, NYPD is notified that they are not needed
Yusef Salaam
1:44:59
So how about, you know, things like yelling properly damaged?
1:45:02
Does that require a police response?
Ebony Washington
1:45:07
That would require a police response.
1:45:10
And just to make it clear, when we connect to EMS, we're not disengaging a call.
1:45:15
The operator is trained to stay in a call until EMS is finish triaging because conditions in the field are very fluid.
1:45:24
Right?
1:45:24
Things change.
1:45:25
So we wanna make sure the per the person is getting the right resources that they need.
Laquisha Grant
1:45:31
And I would just add that To to chief Washington's point, NYPD does stay on the line as a call is being triaged.
1:45:40
If EMS determines that a b hurt team is going to be dispatched, then a message is sent to NYPD that says that they are not needed.
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