Q&A
Data collection on police response to B-HEARD calls
1:46:54
·
135 sec
Council Member Yusef Salaam inquires about data collection on instances where police respond to calls despite B-HEARD dispatch. Representatives from various agencies explain the current state of data collection and the process of call categorization.
- Neither the Mayor's Office of Community Mental Health nor NYPD currently captures this specific data
- NYPD officers make notations and notify dispatchers, but this information is not easily accessible
- Calls may be reclassified during the triage process, leading to potential mismatches in response
Yusef Salaam
1:46:54
Has there been any data captured as to how many instances like that have happened?
Laquisha Grant
1:47:00
We do not have that data.
1:47:02
We don't have have data from NYPD.
1:47:10
And and I'm also not sure that NYPD captures that data.
Ebony Washington
1:47:15
So be heard is not an NYPD resource, so we don't track that data.
Linda Lee
1:47:32
Sorry.
1:47:32
Can I interject for a sec?
1:47:34
So okay.
1:47:34
Sorry.
1:47:35
I was just thinking.
1:47:37
Okay.
1:47:37
So I know that it's not technically in your wheelhouse and realm, but is it is there at least some sort of notation by your officers when they get there that there is a be heard team available or that this was a mental health crisis response?
Ebony Washington
1:47:55
The officers will make a notation of it and notify the dispatcher That information could be pulled.
1:48:04
It's kind of time consuming, but it would be available if you wanted it.
Yusef Salaam
1:48:12
No.
1:48:13
Thank
Cesar Escobar
1:48:14
If I could just mention, there are instances where the the, like like, Lucretia stated that when the call is being triaged, the call goes through different cycles.
1:48:27
And initially, it might be classified as something.
1:48:30
As it's being triage, it'll be classified as something else.
1:48:33
So there are times when NYPD goes because they think it's a it is a call that they need to respond to.
1:48:38
Once we triage it, we see that We don't need.
1:48:41
We will send them that message like Lakisha said.
1:48:44
Be heard responding.
1:48:45
No no no no NYPD needed.
1:48:47
But some but on occasions, NYPD is already en route because depending on how they categorized it, an NYPD resource is already en route.
1:48:56
But our units have the ability to get on the scene if they determine that NYPD is not needed to tell them we don't need you right now, and they can back away.
1:49:06
So that is something that is an option for them.
