Q&A
Discussion on tracking and follow-up of individuals after mental health services
2:39:03
·
126 sec
Council Member Brewer raises concerns about tracking and follow-up for individuals after they receive mental health services. Jamie Neckles explains the current follow-up practices and challenges.
- Services are required by contract to have follow-up contact relative to their intervention scope
- Follow-up practices vary based on the type and duration of intervention
- The discussion highlights challenges in ensuring individuals attend follow-up appointments
- Emphasis is placed on making services easily accessible to encourage continued engagement
Gale Brewer
2:39:03
The other issue is, and it's the whole issue is you served.
2:39:07
Like, you get you have somebody through EMS, through NYPD, whatever the situation is.
2:39:13
They're served by you, but then they leave whatever whether it's a crisis, whether it's Bellevue, then they you know, how how do you track them?
2:39:22
Because that's what the problem is.
2:39:23
You have people in, you know, the public is now crazy about people in the subways, etcetera.
2:39:28
You know the the press.
2:39:29
And the the tabs have it on the front page every day.
2:39:32
How do you track what's happening to these folks?
2:39:35
Now I have to give DA Bragg credit.
2:39:37
I assume you know he has somebody at arraignment now, and he has he put 3,000,000 into that.
2:39:42
And 6,000,000 into street work.
2:39:44
Seems like it's working.
2:39:46
Are you coordinating with him?
2:39:47
Because he's doing that.
2:39:48
What is happening to people once they leave arraignment?
2:39:52
What's happening to people when they leave Bellevue?
2:39:54
What's happening to people when they leave your crisis bids.
2:39:57
That's what I'm concerned about.
2:39:58
I have 35 foster care kids.
2:40:00
I know what it means.
2:40:02
I have people in trouble.
2:40:03
So what happens?
2:40:04
How do you track those, yep, those people?
2:40:07
When they leave,
Jamie Neckles
2:40:09
SO WE THINK THERE'S DEFINITELY A LOT OF OPINIONS ABOUT TRACKING PEOPLE.
Gale Brewer
2:40:13
I KNOW, BUT YOU HAVE TO BEEN IN A POSITIVE WAY.
2:40:16
I'M GOING IN A POSITIVE WAY, SO THEY CAN CHARGED TO GET HELP.
Jamie Neckles
2:40:19
Reporter: SO AT THE CLINICAL LEVEL AND AT THE CARE DELIVERY LEVEL, Our services, all of them will be required by contract to have a follow-up contact, right, relative to the the scope of their intervention.
2:40:31
So a mobile crisis team may check that a person attends the appointment to which they were connected.
2:40:36
An act team that worked with a person for a few years will, you know, check-in 90 days post discharge.
2:40:42
So there's a they're they're built in at the clinical level where the person knows situation uniquely.
Gale Brewer
2:40:50
Okay.
2:40:50
Because my experience, a lot of people just don't go to the next appointment.
2:40:53
That's my experience.
2:40:55
So that's with a problem.
Jamie Neckles
2:40:57
Yep.
2:40:57
Yep.
2:40:57
Following up and making services easy to act is critical, right, so that it's not hard to to walk in and to get what you need is what we're focused on.
Gale Brewer
2:41:06
So that's what that's the challenge.
2:41:08
I would say big time.
2:41:09
And finally, those who have drug overdose are just drug issues in general, Are there enough programs?
