Jamie Neckles transitions from discussing short-term crisis services to introducing longer-term treatment and recovery programs. These programs are designed to serve individuals with the most complex behavioral health needs.

• Programs are intended for people with serious mental illness (SMI)
• SMI refers to a combination of complex behavioral health and functional needs
• These programs offer more intensive and extended support compared to crisis services
• The goal is to provide comprehensive care for individuals who require ongoing assistance beyond immediate crisis intervention