Q&A
Challenges in assessing progress and setting thresholds for language access
0:50:31
·
62 sec
Council Member Alexa Avilés expresses concerns about the difficulty in assessing progress and setting thresholds for language access across city agencies. She emphasizes the need for clearer standards and measurable improvements.
- It's challenging to determine the baseline and target levels for language access services
- There's a need to understand how the administration is assessing and building language access capabilities
- Concerns are raised about investing resources without seeing significant progress in basic document translation
Alexa Avilés
0:50:31
No.
0:50:32
Thank thank you for that.
0:50:33
I, you know, I think what I think as we're looking at the reports, obviously, it is complex, but it's hard to find where the floor is and where the ceiling is because it it it leads you to a conclusion of how hazard as opposed to building despite, like, the environmental context, which keeps changing.
0:50:57
Right?
0:50:57
Like, the needs are are are shifting for sure.
0:51:01
So I think we're trying to understand, like, how how the administration is assessing and building, and and what thresholds are they setting for agencies so that we are not caught in the 1st floor till the end of time.
0:51:19
Right?
0:51:20
We're we're not making any progress.
0:51:22
We're investing enormous amounts of money and energy, and we still can't get basic documents translated.
0:51:30
So this is what we're trying to figure out how to get it.
