Q&A
Collaboration with other agencies and support for recent arrivals
1:49:57
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96 sec
Lorena Lucero explains how the Language Access Hub collaborates with other agencies, particularly in supporting recent arrivals to the city. The Hub has worked closely with various departments to provide language assistance during the influx of new immigrants.
- Close collaboration with DSS on IDNYC program
- Provided support at the arrival center, working with OWASO and Health and Hospitals
- Initial support was crucial for assessing language needs and literacy levels of recent arrivals
- Ongoing collaboration with OWS to identify trends and new languages
Lorena Lucero
1:49:57
And I'll add that we as you know, we work very closely with DSS on IDNYC.
1:50:03
So there is a close collaboration there in addition to our our our language specialists have been crucial and also providing support particularly at the beginning for recent arrivals So working in conjunction with Owasso, and health and hospitals at the arrival center was also sort of part of some of the work that we did.
Alexa Avilés
1:50:30
Thank you.
1:50:30
I was just gonna you anticipated my question.
1:50:33
And if there were if there were particular agencies that you you worked more closely.
1:50:40
You noted particularly at the beginning and yet, we've had a a consistent low of folks into the system.
1:50:49
Is that because tell me why that has trailed off?
1:50:54
I I would say that it's not
Lorena Lucero
1:50:56
so much as trailed off as it's become a bit more stable.
1:51:01
I think, initially, it was a lack of of just needing physical bodies and people who spoke languages directly with some of the recent arrivals because we were still assessing and figuring out levels of literacy, for example.
1:51:16
So I would say that, but I think it it remains steady.
1:51:20
We have a a close working relationship with the law so in identifying trends and new languages that come in.
1:51:29
So I would just say that it's become steady in the last 2 years.
