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AGENCY TESTIMONY

Collaborative approach to strategic capacity building

0:26:19

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92 sec

Kenneth Lo outlines MOIA's collaborative efforts to build strategic capacity for language access across city agencies.

  • MOIA has worked with the Mayor's Office of Contract Services and DCAS on procurement
  • The office anticipates collaborating with the Mayor's Office of Contract Services to expand contracted resources for quality language services
  • MOIA recognizes the importance of both internal services and contracted services to meet the city's language needs
  • The approach aims to address quality, fiscal considerations, and opportunities for New York City immigrants with language skills
Kenneth Lo
0:26:19
I would like to also mention that we have taken an increasingly collaborative approach to expand strategic capacity building.
0:26:31
That's one of the pillars of the work at Moia and the way we've we're approaching language access to to cut things short here.
0:26:43
We've been working both in the past with the mayor's office of contract services and DCAS on procurement.
0:26:51
We do anticipate in the coming year collaborating with the mayor's office of contract services to expand the contracted resources for quality language services that will be available across city agencies in recognition of intro 215 There are areas where internal services would make sense, but contracted services will always be an important tool towards meeting the needs at the scale and the breadth of languages that the city needs.
0:27:28
And so figuring out how to do that in the most advantageous way on many fronts, in terms of quality, fiscally, in terms of advancing opportunities for New York City, immigrants with language skills into the the language service technology companies that are in New York City.
0:27:49
There's a lot that we can do there together.
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