AGENCY TESTIMONY
Cross-agency collaboration on language access
0:29:12
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101 sec
Kenneth Lo emphasizes the importance of cross-agency collaboration in embedding language access considerations throughout city government operations.
- MOIA and the Office of Operations work in tandem, leveraging their relative strengths and experience
- The office is introducing language access considerations into existing discussions hosted by other city agencies, such as the Digital Equity Working Group and Outreach Working Group
- MOIA is launching communities of practice that include staff from various agencies to focus on key areas of operations, such as translation needs
- These efforts aim to improve consistency and best practices across city agencies
Kenneth Lo
0:29:12
So Moya and operations have consistently worked in tandem, and we will continue to collaborate closely.
0:29:19
Tapping to our relative strengths and experience.
0:29:25
These cross agency efforts are central to the goal that of embedding language access considerations throughout operations of city government.
0:29:37
We are currently seeking to introduce and inculcate language access in existing discussions hosted across other city agencies such as the Digital Equity Working Group or Outreach Working Group and through launching their own communities of practices that includes staff from various different agencies to focus on key areas of operations such as translate translation leads and In fact, in, I think, about an hour or 2, one of our communities of practice with translation project managers is going to take place.
0:30:12
They will be discussing how to improve consistency with glossaries.
0:30:18
And that's just on an additional arena where we're trying to improve across city agencies.
0:30:29
As mentioned, local law 30 is now seven years old.
0:30:33
Although its core is essentially the executive order from 2008.
0:30:38
And the fear of the language access itself is now more than twenty years old.
0:30:42
Despite persistent challenges, New York City has been at the forefront of language access because of city council, signatures and advocates.
0:30:50
In recent years, there has been a ground, small, around language access nationwide.
