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Definition and requirements of compliance with Local Law 30

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Council Member Avilés asks Kenneth Lo from MOIA to define what it means to be compliant with Local Law 30. Lo explains the key requirements for compliance, including having a language access coordinator, developing and publishing a language access implementation plan, and fulfilling three language service obligations.

Agencies must have a language access coordinator and develop a language access implementation plan
The plan must be published on the agency's website and updated every 3 years
Three main language service obligations: translating common documents, providing interpretation in at least 100 languages, and notifying the public of free interpretation services

Alexa Avilés

0:35:00

So to start, what does it mean to be compliant with local law 30?

Kenneth Lo

0:35:08

Thank you for the question.

0:35:09

So in our in Voya's efforts to lead language access, we'd look to the direct letter of the law.

0:35:25

In terms of compliance.

0:35:27

Of course, we are just trying to expand language access even more broadly.

0:35:31

But the laws it lays out, there's specific things.

0:35:35

So every agency must have a language access coordinator it must develop a language access implementation plan, and the components of that plan are laid out in the law.

0:35:48

The agency must publish that plan on its website and update it at least every 3 years.

0:35:55

The agencies have 3 language service obligations as guided by local law 30.

0:36:04

1 is to translate most commonly distributed documents into the 10 designated languages.

0:36:12

2 is to provide interpretation in at least a 100 languages, which in practice knows that they must have telephonic interpretation available.

0:36:23

Of course, being able to provide in other circumstances within person interpretation.

0:36:28

And third, they must provide notification of free interpretation services and the availability of such their locations.

0:36:39

I will note that, again, local authority codified the requirements under executive order 120 for back in 2008.

0:36:51

So it does set a baseline, and we work with agencies to try to push beyond that.

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City agencies' compliance status with Local Law 30