AGENCY TESTIMONY
Development of language access implementation plans
0:23:00
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62 sec
Kenneth Lo describes MOIA's process for developing and updating language access implementation plans with city agencies.
- Implementation plans and annual reporting serve as crucial touchpoints in a continuous cycle of improvement
- MOIA actively engages with covered agencies throughout the year
- The office hosted 10 convenings to focus on developing specific sections of the plans, creating opportunities for agencies to share best practices
- Updated plans are available on each agency's website and on MOIA's website
Kenneth Lo
0:23:00
Local authority provides essential anchors for Moia's ongoing monitoring and oversight of language access efforts.
0:23:06
These anchors are primarily the development of implementation plans and annual reporting, which serve as crucial touch points in what more of these has a continuous cycle of improvement rather than a one time checklist.
0:23:21
We actively engage with covered agencies throughout the year, During the 6 months of this year, for example, Voya intensively guided agencies through the process of updating their implementation plans that include detailed guidance and incorporating recent expansions of local law because of new legislation, We hosted 10 convenings to focus on developing specific sections of the plan, creating valuable opportunities for agency to share best practices and learn from one another.
0:23:53
The public can now view these updated plans on each agency's website as required by the law as well as on Moya's website, nyc.gov/immigrants.
