Q&A
Functions of the Office of Language Service Coordinators
2:27:22
·
121 sec
Council Member Alexa Avilés inquires about the current functions of the Office of Language Service Coordinators. Dan Steinberg confirms that the office's responsibilities are consistent with historical functions but notes that there is now an entire office with expertise to push language access issues forward.
- The office provides guidance, advice, and assistance to agencies on language access issues
- It helps develop implementation policies for assisting immigrants and foreign language speakers
- The office is committed to ensuring equitable service delivery through translation and interpretation at scale
Alexa Avilés
2:27:22
In terms of so we know historically that the office of language service coordinators has provided the guidance for the agencies advised and assisted the mayor and the council in developing implementation policies designated to assist immigrants and other foreign language speakers in the city and periodically has updated the list of designated city wide languages.
2:27:48
Are these still the main functions of the office of language service coordinator?
Dan Steinberg
2:27:57
That's me, I guess.
2:27:58
No.
2:27:59
I I think I might need you to repeat it.
2:28:01
I thought you were describing something else.
2:28:03
But but do you mind?
Alexa Avilés
2:28:05
Or I I'm happy too.
2:28:07
Yeah.
2:28:09
Or you could just tell me what are the main functions of the office of language service coordinator.
Dan Steinberg
2:28:13
Yeah.
2:28:14
No.
2:28:14
It's exact I think that is consistent.
2:28:16
Although, it just you know, the real world now reflects that we have an entire office with the expertise and capacities to push these
Alexa Avilés
2:28:23
we're building
Dan Steinberg
2:28:23
issues forward.
2:28:24
But, you know, again, our our interest in staying involved with this work isn't just because of the legal responsibility to do it.
2:28:32
It's because we do have the the purview in the in the and and the sort of access to city leadership and and the responsibility of operationalizing these values.
2:28:43
And and so we're very committed to this work, and and we know that equitable service delivery is predicated on on the ability of the city to to translate and and and interpret at at scale.
Alexa Avilés
2:28:57
So can you give us maybe, like, some examples or just like concrete examples of of where you've provided this advice and assistance to move forward.
Dan Steinberg
2:29:13
Yeah.
2:29:13
There's different sort of You
Alexa Avilés
2:29:14
don't wanna talk to me?
Kenneth Lo
2:29:16
Well, there's
Alexa Avilés
2:29:20
You've invested so much time.
2:29:22
We need to hear your voice.
