Q&A
Implementation and oversight of language access plans
2:06:03
·
71 sec
Council Member Alexa Avilés inquires about the implementation process for language access plans and MOIA's role in overseeing and supporting this process. Young Kwon from MOIA explains their proactive approach to engagement with city agencies.
- Agencies are not required to seek MOIA's help, but MOIA reaches out to them proactively
- MOIA uses two main anchors: language implementation plans and reporting to engage with agencies
- MOIA provides both broad guidance and tailored technical assistance to agencies
- Convening sessions and targeted outreach are used as touch points to enhance engagement
- MOIA aims to ensure that language access is taken seriously and is at the forefront of city agencies' priorities
Alexa Avilés
2:06:03
Got it.
2:06:03
In terms of the implementation around the the language access plans, are are agencies required to reach out to Moia?
2:06:12
I'm trying to understand a little bit of the the information flow.
2:06:18
You mentioned the the convenings.
2:06:20
Are there periodic check ins?
2:06:22
Are you receiving more input than you can respond to.
2:06:27
Can you describe a little bit of that for us?
Young Kwon
2:06:29
Yeah.
2:06:29
No.
2:06:30
Thank you so much for that question.
2:06:32
They're not required to seek out our help, but we do reach out to them proactively throughout these 2 anchors, as we mentioned.
2:06:40
We do want to make sure that language access is taken seriously and taken is the forefront of city agencies.
2:06:47
So we do proactive outreach.
2:06:49
We provide tailored guidance.
2:06:52
We provide broad guidance, but also tailored technical assistance, convening as one of the touch points, but also the targeted our targeted outreach is another way we enhance those touch points.
Alexa Avilés
2:07:12
Okay.
2:07:12
I think let's see.
