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Need for stronger requirements and integration of language access into agency operations

0:55:11

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Council Member Alexa Avilés emphasizes the need for stronger requirements in language access, while MOIA representatives discuss the integration of language access into agency operations and fiscal planning.

Avilés calls for moving beyond gentle nudges to fundamental requirements for language access
MOIA highlights the importance of aligning language access reporting with the fiscal year cycle
There's a focus on embedding language access into agency operations, budgeting, and planning
MOIA is working with the Mayor's Office of Operations to advance these efforts further

Alexa Avilés

0:55:11

Yeah.

0:55:12

Thank you.

0:55:12

I mean, certainly raising the standard, right, if we know what the what the appropriate mix is, whether funding contract services, having a certain level of multilingual staff.

0:55:24

We have to move beyond a gentle nudge and a fundamental requirement, right, if we're gonna lean into our responsibility to meet our our citizens where they need to be met in the languages that they speak.

0:55:40

We have to move beyond suggesting.

0:56:45

Right.

Kenneth Lo

0:55:44

Yeah.

0:55:45

I think that's exactly where the work that John and I working in conjunction with the nurse office of operations, really wants to take this you know, the, as general mentioned, local law 6, which shifted the reporting to the fiscal year was really important for us as an agency pushing language access because it puts the reporting and the considerations into the fiscal year cycle.

0:56:20

Which allows us to work with agencies better in terms of budgeting, planning, monitoring, evaluation, and to ultimately embed language access into the operations of of any agency.

0:56:40

And with the work together with operations, we hope to advance that even further.

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Evolution of language access implementation and importance of dedicated staff

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Database of translated materials and future plans