AGENCY TESTIMONY
Persistent challenges and new developments in language access
0:30:56
·
30 sec
Kenneth Lo outlines the ongoing challenges and emerging issues in language access for New York City.
- Despite progress, old challenges persist, including the scale and diversity of New York City's languages
- The city's traditional reliance on text-heavy communications poses difficulties for language access
- The number of government agencies and systems continues to be a challenge
- New legislative successes in other states and cities create challenges for coordination and consistency
Kenneth Lo
0:30:56
And at MoiL, we want the city to continue to lead
Kenneth Lo
0:30:59
the nation in this
Kenneth Lo
0:30:59
field.
0:31:01
Old challenges persist, new challenges arise, the scale and diversity of New York City's languages, the traditional alliance on text heavy communications, and the number of government agencies and systems, they continue to be a challenge.
0:31:18
Even the mounting legislative successes in states and cities pose important new challenges for coordination and consistency.
