Q&A
Plans for hiring additional language access specialists
1:54:17
·
86 sec
Kenneth Lo discusses MOIA's plans for hiring additional language access specialists, aiming to have two specialists for each language. He explains the challenges and learning experiences in growing the team.
- MOIA aims to have two language access specialists for each language
- The agency is working on implementing best practices and industry standards
- Growing the team has been a learning experience
- MOIA acknowledges it may not be the best place for a citywide translation team
- The focus is on serving MOIA's particular needs effectively with skilled linguists
Alexa Avilés
1:54:17
Got it.
1:54:18
At a at a previous hearing, Moia, had shared that they were interested in hiring 2 language access specialists in each language.
1:54:26
Is that still the case?
Kenneth Lo
1:54:30
No.
1:54:30
That that is the case.
1:54:32
I think, you know, as we build out our team, we want to make sure that we're following best practices industry standards, make sure the right tools are in place.
1:54:44
It has been a a a learning experience on many fronts to try to grow the team.
1:54:53
I think that's that's part of the experience of, like, in our role of being a language lab and also, you know, why Moia may not be the best place for a city wide.
1:55:10
Translation team.
1:55:13
That said, you know, we do hope to the degree that we're serving our particular needs to do it in the best way possible with good linguists, and I'm very happy to say that we have a wonderful crew and to make sure that the workflow and the technology is appropriate so that we can do this effectively and also leverage the work that they've done to make sure that we're improving over time.
